California Privacy Compliance (CCPA / CPRA)

California Consumer Privacy Rights

Effective Date: January 10, 2026

Under the California Consumer Privacy Act, California residents have specific rights regarding their personal information.

1. Categories of Personal Information Collected

We may collect the following types of personal information from California residents:

Identifiers: Name, address, email, phone number
Healthcare Information: Medical and health-related data required for care coordination
Financial Information: Billing, insurance, or payment details
Internet or Electronic Activity: IP address, browser type, pages visited, and website interactions
Professional Information: Occupation or employment details for our staff

We collect this information directly from you, through website forms, and from third-party service providers for purposes related to healthcare, service delivery, and compliance.

2. Purposes for Using Personal Information

Your personal information may be used for:

Providing and coordinating home healthcare services
Responding to inquiries or service requests
Processing billing, insurance claims, and documentation
Improving our website and patient experience
Complying with legal and regulatory obligations

We do not sell personal information.

3. Your Privacy Rights Under California Law

California residents have the following rights under CCPA / CPRA:

Right to Know: Request information about the categories of personal information we collect and how it is used or shared.
Right to Access: Request access to specific personal information we have collected about you.
Right to Correct: Request correction of inaccurate personal information.
Right to Delete: Request deletion of personal information we maintain, subject to legal and contractual obligations.
Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. (We do not sell personal information.)
Right to Non-Discrimination: You cannot be discriminated against for exercising your privacy rights.

4. How to Exercise Your Rights

To exercise your California privacy rights, please contact us using one of the following methods:

Email: vvhc-info@vvhcare.com
Phone: 818-579-4763

Please include sufficient information to verify your identity. We may require additional details to process your request and respond in accordance with California law.

5. Verification of Requests

To protect your privacy and security, we will verify your identity before fulfilling requests related to your personal information. Requests from authorized agents will also be processed in accordance with applicable laws.

6. Children’s Privacy

Valley Village Home Care Inc. does not knowingly collect personal information from children under the age of 13. Pediatric information is collected only with parental or guardian consent in compliance with applicable laws.

7. Data Security

We implement administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or loss. However, no system is completely secure, and we encourage safe practices when sharing personal information.

8. Updates to This California Privacy Compliance Page

We may update this page from time to time to reflect changes in legal requirements or our privacy practices. The “Effective Date” above reflects the most recent update.

9. Contact Us

For questions regarding this CCPA / CPRA compliance notice or to exercise your privacy rights, please contact:

Valley Village Home Care Inc.
Phone: 818-579-4763
Email: vvhc-info@vvhcare.com