Effective Date: January 10, 2026
Valley Village Home Care Inc. is committed to protecting the privacy and security of your protected health information. This Notice of Privacy Practices explains how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.
We understand that your health information is personal and sensitive. Valley Village Home Care Inc. is required by law to maintain the privacy of your protected health information and to provide you with this notice describing our legal duties and privacy practices under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
We may use and share your protected health information for the following purposes:
To provide, coordinate, or manage your home healthcare services. This may include sharing information with nurses, therapists, physicians, case managers, or other healthcare professionals involved in your care.
To bill and receive payment from insurance plans, government programs, or other payers. This may include verifying coverage, obtaining authorizations, and submitting claims.
To support business operations such as quality improvement, staff training, care coordination, licensing, accreditation, and compliance with healthcare regulations.
You have the right to:
Request to view or obtain a copy of your health records.
Ask us to correct inaccurate or incomplete information in your medical records.
Request limits on how we use or disclose your information, although we are not always required to agree.
Request that we contact you in a specific way or at a specific location.
Request a list of certain disclosures we have made of your health information.
Request a paper copy of this Notice at any time.
You may choose how we share information with family members, caregivers, or others involved in your care, unless disclosure is required by law or necessary for treatment or safety.
Valley Village Home Care Inc. is required to:
Maintain the privacy and security of your protected health information
Notify you promptly if a breach occurs that may compromise your information
Follow the privacy practices described in this Notice
Provide you with a copy of this Notice upon request
We may update this HIPAA Notice from time to time. Any changes will apply to all protected health information we maintain. The updated Notice will be posted on our website with a revised effective date.
If you have questions about this Notice or believe your privacy rights have been violated, please contact us:
Valley Village Home Care Inc.
Email: vvhc-info@vvhcare.com
Phone: 818-579-4763
You may also file a complaint with the U.S. Department of Health and Human Services. Filing a complaint will not affect your care or services.
Valley Village Home Care Inc. will not retaliate against you for filing a complaint or exercising your rights under HIPAA.