valleyvillagehomecare.com

HIPAA Notice of Privacy Practices

Introduction

Effective Date: January 10, 2026

Valley Village Home Care Inc. is committed to protecting the privacy and security of your protected health information. This Notice of Privacy Practices explains how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.

1. Our Commitment to Your Privacy

We understand that your health information is personal and sensitive. Valley Village Home Care Inc. is required by law to maintain the privacy of your protected health information and to provide you with this notice describing our legal duties and privacy practices under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

2. How We May Use and Disclose Your Information

We may use and share your protected health information for the following purposes:

Treatment

To provide, coordinate, or manage your home healthcare services. This may include sharing information with nurses, therapists, physicians, case managers, or other healthcare professionals involved in your care.

Payment

To bill and receive payment from insurance plans, government programs, or other payers. This may include verifying coverage, obtaining authorizations, and submitting claims.

Healthcare Operations

To support business operations such as quality improvement, staff training, care coordination, licensing, accreditation, and compliance with healthcare regulations.

3. Additional Permitted Uses and Disclosures

You have the right to:

Access Your Information

Request to view or obtain a copy of your health records.

Request Corrections

Ask us to correct inaccurate or incomplete information in your medical records.

Request Restrictions

Request limits on how we use or disclose your information, although we are not always required to agree.

Confidential Communications

Request that we contact you in a specific way or at a specific location.

Receive an Accounting of Disclosures

Request a list of certain disclosures we have made of your health information.

Receive a Paper Copy

Request a paper copy of this Notice at any time.

4. Your Choices

You may choose how we share information with family members, caregivers, or others involved in your care, unless disclosure is required by law or necessary for treatment or safety.

5. Our Responsibilities

Valley Village Home Care Inc. is required to:

  • Maintain the privacy and security of your protected health information

  • Notify you promptly if a breach occurs that may compromise your information

  • Follow the privacy practices described in this Notice

  • Provide you with a copy of this Notice upon request

6. Changes to This Notice

We may update this HIPAA Notice from time to time. Any changes will apply to all protected health information we maintain. The updated Notice will be posted on our website with a revised effective date.

7. Questions or Complaints

If you have questions about this Notice or believe your privacy rights have been violated, please contact us:

Valley Village Home Care Inc.
Email: vvhc-info@vvhcare.com
Phone: 818-579-4763

You may also file a complaint with the U.S. Department of Health and Human Services. Filing a complaint will not affect your care or services.

8. No Retaliation

Valley Village Home Care Inc. will not retaliate against you for filing a complaint or exercising your rights under HIPAA.